As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...

Sources have informed ISPreview that broadband and mobile operator Virgin Media (O2) has today notified around 700 staff that ...

Netcracker, its parent company, NEC, and customer, Virgin Media O2, will discuss how operators will benefit from the next ...

SEATTLE--(BUSINESS WIRE)--Hiya, the leader in voice security, has been selected by Virgin Media O2, one of the UK’s largest telecommunications companies, to provide its AI-powered spam-fighting and ...

Virgin Media O2 expands its O2 Recycle initiative to include gaming consoles, enabling gamers to exchange their old PlayStation, Xbox, or Nintendo Switch consoles for cash. The updated program now ...

Virgin Media O2 (VMO2) has switched on its Converged Interconnect Network (CIN), a new infrastructure to accelerate the roll-out of mobile and fixed networks across the UK with less complex and ...

Virgin Media O2 (VMO2) has announced the switch-on of its 5G Standalone (5G SA) network in 14 cities across the UK. The 14 locations to gain VMO2 5G SA are Liverpool, Manchester, London, Lincoln, ...

Ms Green added that the move builds on the provider's wider measures to "tackle digital exclusion", such as its National ...

The United Kingdom will reportedly soon welcome a newly enhanced network provider, as announced by Virgin Media 02 and Vodafone's new merger, increasing competition in the country. Vodafone decided to ...

Virgin Media O2 has named the city of Durham as the first area where 3G services will be switched off in April. The company has confirmed it will switch off its 3G services in the city in the North ...

Virgin Media O2 is doubling down on its commitment to tackle digital exclusion, by pledging to donate 12,000 phones to people who need them throughout 2026. Fo ...