The high-touch, enterprise sales process needs a lesson from design thinking: Align yourself around your customer’s journey, and develop tools and training that create a more consultative experience ...

Standardizing processes is important for a growing business, but few people know exactly how to do this. Most times, what is created is too general or detailed and burdensome and is put on the shelf ...

Design thinking is playing an increasingly significant role in the business world. Companies doing some of the most innovative work, such as Apple, Amazon, and Google, use this approach to help solve ...

Forbes contributors publish independent expert analyses and insights. I write about uniting core values and relationships with work. Day 9: Craft your relationships. This post is part of Forbes’ ...

COVID-19, along with the corresponding economic collapse and a movement for social justice, have forced our society into an inflection point. What role will designers play in creating a more inclusive ...

An effective compensation plan is essential for attracting and retaining top talent. However, constructing a comprehensive compensation strategy that aligns with your business goals and keeps your ...