Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

As the hybrid working model continues to pick up steam, Microsoft has released a new tool that makes it easier for IT teams to assist employees from afar. As of yesterday, the cloud-based remote ...

Windows Management Instrumentation Command-line or WMIC is an in-built utility which helps you gather information regarding computer hardware and more. From checking the hard disk health to disabling ...

Remote Desktop has been around. Microsoft introduced this functionality way back when they released Windows XP in 2001. With each iteration of Windows, the Remote Desktop function has also become more ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...

To learn more about these steps, continue reading. To get started, you need to open the Remote Desktop Connection panel first. For that, search for remote desktop connection in the Taskbar search box ...

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

Somebody please help the newbie (newbie to Ars that is) get his Remote Desktop to work through the company firewall.<BR><BR>I have XP Pro running on a machine in my apartment behind a linksys router ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

RemotePC and TeamViewer are two popular remote desktop software solutions. Each solution provides a wide range of tools designed to help IT professionals connect to remote devices to assist customers ...