According to kaizen philosophy, the improvement of systems, programs and people is a continuous, ongoing process. The kaizen method originated as a Japanese business approach and the word translates ...
I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...
According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...
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