When figuring out what's happening with an errant internet connection, most folks turn to online or app-based speed tests, most notably the venerable gold standard, Speedtest.net by Ookla, for initial ...

Let’s be honest: not one of us loves our internet service provider (ISP). I wish it weren’t so, but ISPs have some of the worst reputations in the entire tech industry. But my own situation wasn’t ...

Cierra was an associate writer for CNET's broadband team, covering all things home internet. She is a graduate of the University of North Carolina at Wilmington with a master's degree. Cierra is ...