Lauded for avoiding the typical vague, high-level survey approach found in many texts, earlier editions of this bestselling book removed the mystery by explaining the internal structure of an ...

Josh Clark, the Institute for Healthcare Improvement's vice president of quality and safety operating systems, oversees design and implementation of the IHI Care Operating System, a system of ...

Developers talk a lot about “immutability.” Outside the technical world, it usually means something negative: unmoving, inflexible, and entrenched. However, in the technical field, these features ...

Five elements can move you beyond episodic success. by Paul Blase and Paul Leinwand Delivering sustained growth is one of the hardest things a company can do. A brilliant idea or product innovation ...