I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Process mapping is a vital technique for visualizing and understanding business processes. It allows you to outline each step involved in a workflow, effectively transforming the invisible into the ...

Competencies are the skills, behaviors and performance standards that turn the "what" of an expectation into the "how." Business owners can use core organizational competencies to define the business ...

In the financial services sector, aligning business processes with overarching strategic goals is not just beneficial; it's imperative for sustained growth and competitive advantage. The 2024 State of ...